At Love the Style Hair Extensions, we understand the excitement of receiving your order and we strive to make the shipping process as smooth and efficient as possible. 

Processing Time:
Orders are  processed within 1 business days after payment confirmation. Orders placed before 3pm AEDT will ship same day

Shipping Methods:
We want you to receive your precious cargo as quickly as possible and ONLY ship express both domestically and internationally for free. 

Shipping Rates:
Shipping is on us... We want you to spend your money on your hair and not on shipping. 

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order's progress through the carrier's website.

We use Austrailia post express

All east coast metro areas generally receive their order in 2 days with central and western metro up to 3 days.

Regional areas can take up to 4 days post dispatch

We welcome international customers! We use DHL express which normally takes up to 7 days from dispatch but averages 4 days into the USA and mainland Europe.

We have a 150-day return policy, which means you have 150 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Any miss treatment based on our care guidelines mean you may not be eligible for a refund.

We offer free exchanges for change of shade. So as soon as your return is on the way if you would like an alternate shade instead of a refund we will send it out immediately so you do not need to wait. 

To start a return, you can contact us at hi@lovethestyleextensions.com.
Please include your order number in your email.

You will be requested to send photos of the item you would like to return to the team. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Put the product in its original box, clearly untouched, unworn and odor-free, with the protective seals intact - all hair that has been used can't be exchanged. Any Hair Tools you send back have to be returned in their original boxes.

The sample weft provided is packed separately to give you a better look at the shade, length, and texture without opening the full set. Please do not wear it, wash it, dye it or use it in any way unless you are certain you want to keep the extensions. The sample must be included in the package when you return the extensions!

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10business days have passed since we’ve approved your return, please contact us at hi@lovethestyleextensions.com.